Support
Need help with Make a Simcha? Write to us and a person will read it.
Please include the email address you sign in with and the name of your simcha, so we can find it quickly. Never send a password or a card number by email. We will never ask for one.
Common questions
- My sign-in code did not arrive. Check your spam or junk folder for an email from no-reply@makeasimcha.com, then ask for a new code. Codes work for a short time only.
- Refunds. You can ask for a full refund of the account fee within 30 days of paying. Email us from the address you used to sign in.
- Stopping text messages. Reply STOP to any text from us. Reply HELP for help. More on the text messages page.
- Privacy. Each side of a family sees only the shared money and its own private money. Our team does not see a family's financial records unless the family allows it. Read the privacy page.